Patient Information and Communications
Discharge summaries, appointment letters, patient information leaflets, post-op instructions, and treatment plans translated into patient-friendly language.
Healthcare Translation Services
Translation for Patients, Providers, and Payers
Healthcare translation extends beyond clinical and pharmaceutical content. Hospitals, providers, insurers, and telehealth platforms need patient communications that read naturally in the patient's first language, consent forms that meet legal standards in the destination jurisdiction, and provider-facing materials that respect medical terminology. Distinct from our medical translation service (clinical trials, pharma, devices), healthcare focuses on the people side: patients, providers, and payers.
Why Healthcare Needs Translation Specialists
Patient Communication, Done Right
Limited-English-Proficient (LEP) patients have legally protected access to language services in the US under Title VI of the Civil Rights Act and Section 1557 of the Affordable Care Act. In the EU, patient information must be available in the official languages of the member states where care is provided. Translation that reaches LEP patients improves care outcomes, reduces malpractice risk, and ensures compliance with patient-rights legislation.
We work with hospitals, clinics, health insurance companies, telehealth platforms, and public-health agencies across 50+ languages. Patient communications are translated by linguists with healthcare backgrounds; consent forms and policy documents go through legal review where the jurisdiction requires it; insurance documents follow the regulatory format of each market.
Healthcare Translation
What We Translate
Informed Consent Forms
Consent forms for procedures, telehealth platforms, and clinical research, translated and legally reviewed for the destination jurisdiction.
Health Insurance Documents
Policy documents, claims correspondence, EOBs, summary of benefits, and member communications for health insurance carriers and TPAs.
Telehealth Platforms and Apps
UI strings, patient-facing copy, and provider scripts for telehealth platforms expanding to multilingual markets, including HIPAA-compliant data handling.
Provider-Facing Materials
Clinical pathways, internal protocols, training materials, and quality-improvement documents for clinicians working in multilingual hospital systems.
Public Health Communications
Vaccination campaigns, public-health advisories, and outreach materials translated for diverse communities in line with CDC, WHO, and EU ECDC communication standards.
Sectors We Serve
- Hospitals and Hospital Systems
- Clinics and Private Practices
- Health Insurance and Managed Care
- Telehealth Platforms
- Public Health Agencies
- Long-Term Care
- Patient Advocacy Organizations
Client Reviews
What Our Clients Say
“Excellent service and good value translation company. Accurate, fast turnaround at competitive rates. Highly recommended for their outstanding communication and prompt responses.”
Claire C.
Verified Google Review
“The team was meticulous with scientific and academic terminology. They delivered a flawless translation of my doctoral thesis on time, and communication throughout was outstanding.”
Monica Tovar-Vicente
Academic Translation Client
“My experience with BeTranslated was great. They respond quickly and I recommend the agency 100%.”
Adelheid Jaeger
Verified Google Review
Healthcare Translation: Common Questions
Yes. Our healthcare translators sign project-specific NDAs and follow HIPAA-aligned data-handling protocols. We are familiar with Section 1557 of the Affordable Care Act, which requires meaningful access to language services for LEP patients in covered programs.
Medical translation focuses on clinical trials, pharma, regulatory submissions, and medical-device documentation. Healthcare translation focuses on the people-facing side: patient communications, consent forms, insurance documents, and provider-facing operational content. Different audiences, different specialists, different terminology.
Yes. Telehealth consent forms are translated by healthcare-trained linguists and reviewed for the destination jurisdiction's consent requirements (US states, EU member states, etc.). Platform-specific UI integration is available where needed.
Yes. Patient-facing materials are translated at a reading level appropriate to the audience, often the equivalent of US 6th to 8th grade or the comparable level in the target language. Clinical jargon is replaced with plain-language equivalents where the audience requires it.
Patient identifiers are handled per the source organization's de-identification policy. Files are transferred over encrypted channels, accessed only by authorized translators, and deleted on completion. We follow HIPAA-aligned protocols in the US and GDPR in Europe.
5.0/5.0 from 88 Google Reviews
Patient Communications, In Every Language.
Get a free assessment of your healthcare translation project. We confirm specialist availability, compliance requirements, and a clear timeline within one business day.
Healthcare Linguists
HIPAA-Aligned
50+ Languages